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Content from Megan Sutela
Megan Sutela is a Research Supervisor in the Insurance Practice at J.D. Power. She is responsible for overseeing and supporting a variety of studies, including the Insurance Shopping Study and the Home Insurance Study.
Technology is changing the way insurance carriers meet the evolving needs of customers and prospects, and digital offerings such as assisted online live chat/messaging are poised to change the way ...
Insurers with the strongest new business yield rates also have strong combined ratios in personal auto in the "J.D. Power 2017 U.S. Insurance Shopping Study." We define new business yield rates as ...
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