Content from Joel Makhluf
Joel Makhluf is Vice President of Marketing at Enservio and the Director of the Property Innovation Summit, the insurance industry’s premier thought leadership conference. Enservio provides contents claim management software, payments products, inventory and valuation services for property insurers. Makhluf may be reached at jmakhluf@enservio.com.
Laying the Groundwork for an Innovative Culture
The insurance industry is facing a sustained period of transformative disruption that's largely based on new competitors and technological advancement. Consider that 86 percent of insurance CEOs ...
Apple, Google, Facebook, Amazon Give Insurers Innovation Inspiration
As insurers seek inspiration to drive innovation, it makes sense to turn to modern-day tech titans to find useful ideas that might be adapted for the insurance industry. Innovation is the lifeblood ...
Build a Happy Insurance Workforce, Boost Customer Satisfaction With These 4 Steps
When employees feel valued and they have the tools and information they need to do their jobs, they perform better, which can translate directly into higher customer satisfaction. This is true of any ...
Bridging the Expectation Gap Between Millennials and Baby Boomers
The rapid pace of technological development is transforming the way customers interact with many industries, and insurance is no exception. With the rise of mobility, expectations about communication ...