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Content from Jennifer Smith
Jennifer Smith is vice president of life product strategy at Sapiens, responsible for the direction and roadmap of Sapiens’ digital suite of core solutions and eco-partners that support L&A insurers in the North American market. She started her career working for a large life carrier for several years and then moved into the software side. Prior to joining Sapiens, Smith held positions at EDS SOLCORP (now DXC Technology), SunGard, and Majesco, focusing on life insurance systems transformations and business process optimization for nearly 25 years.
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
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