Content from Jeff Goldberg

Jeff Goldberg is an Executive Vice President of Research and Consulting at Novarica. His expertise includes data analytics, SaaS and cloud computing, and data governance. Prior to Novarica, he served as a senior insurance analyst at Celent, vice president of internet technology for Marsh Inc., director of web technology for Harleysville Insurance and a software consultant for insurers. He also worked at Microsoft and founded and sold an SaaS data analysis health and wellness company. Goldberg has a BSE in Computer Science from Princeton University and an MFA from The New School in New York. He can be reached directly at jgoldberg@novarica.com.

Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...