Content from Francis Dion

Francis Dion, the chief executive officer of Xpertdoc Technologies Inc., has over 20 years of experience in software development, managing IT services, as well as consulting and training services. Prior to Xpertdoc, Francis has worked with major companies such as PSP Investment, Aon Consulting, E-Com and SPIN Montreal.

Thoughts on Cleaning Up the Claims Department

It would be an understatement to say that the insurance industry has a few problems involving consumer loyalty, and claims issues certainly don't help. A recent Accenture Report found that 14 percent ...