Content from Dennis Winkler
Dennis Winkler is a director in ISG’s insurance practice with more than 25 years of experience helping enterprises develop their sourcing strategy. He has worked with most large insurance companies and has advised on many of the largest insurance BPO, ITO and TPA deals in the U.S. He is an author and frequent industry event speaker on insurance outsourcing, automation and business transformation.
Opportunities Across the Metaverse for the Insurance Industry
There's been a lot of buzz about the metaverse lately. Indeed, to borrow a lyric from the Beatles' "Across the Universe," it seems buzzwords are "flowing out like endless rain into a paper cup." But ...
How to Improve Insurance Outsourcing Contracts
(Part 2 of 2) Most insurance outsourcing contracts favor the provider, according to our firm's analysis of the language in typical contracts in place today. In our previous article, we graphically ...