Insurance companies, like all companies regardless of industry, should have several management capabilities: a strategy to differentiate themselves in the marketplace, a ...
The Internet of Things is driving a societal inflection point. Can today's insurance industry prepare for commerce on the other side of this inflection point?
The Missing Link in Your Product Development DNA
"It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively have prevailed." – Charles Darwin There are several customer-facing ...
Amazon and Netflix: Role Models for Insurers? Really?
Technology is a useful servant but a dangerous master. —Christian Lous Lange It is far too easy for people, including those who should know better—such as insurance industry professionals, ...
Claims Management Video Solutions: An Interlude of Immediacy
It's a video streaming world. Video is a natural technology for insurers to offer customers and claimants. Various anthropological sources of our species state that our human brain is hard-wired to ...
Becoming Truly Digital
Becoming truly digital is going to be a long, arduous, zigzag, stop-and-go journey for all companies involved with insurance commerce regardless of their role in the insurance ecosystem. Insurance ...
In Vogue: Platforms Are Having a Moment
Platforms are having a moment. Should insurance companies care? Increasingly more firms from different industries say that they offer platforms. The technology firms your insurance carrier or agency ...
