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Content from Alec Miloslavsky
Alec Miloslavsky, the CEO of EIS Group, has more than 20 years of experience in technology and entrepreneurial leadership. Prior to EIS Group, Alec was the co-founder, and former chairman and CEO of Exigen Services (now named ROI), a company that has grown to revenues exceeding $70 million. Earlier in his career, Alec co-founded Genesys Telecommunications Laboratories and served as CTO from its inception. Alec helped lead Genesys through its successful initial public offering and subsequent sale to Alcatel for $1.9 billion in 1999.
It seems that no matter the industry, customer expectations for personalized service are high, and getting higher. Insurance customers now commonly make comparisons based on experiences in other ...
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