CTO / Technology
Earnings Wrap: With AI-First Mindset, ‘Sky Is the Limit’ at The Hartford
In search for clues about property/casualty insurance carrier profit potential and market conditions for 2026, Carrier Management listened to earnings conference calls for six publicly traded ...
Preparing for an AI Native Future
Artificial intelligence is becoming a core competency for insurers that want to stay competitive in the face of geopolitical volatility, shifting claims patterns, ...
AI-Driven Threats Driving Spending Plans: AXIS
Nearly 82% of executives surveyed by AXIS Capital Holdings Limited said their organizations plan to increase their cybersecurity budgets over the next 12 months, while ...
20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader detailed "differentiating domain expertise" around data and ...
Six Forces That Will Reshape Insurance in 2026
The insurance industry is entering one of its most promising periods as market conditions shift.
As carriers continue to invest in modern ...
Expense Ratio Analysis: AI, Remote Work Drive Better P/C Insurer Results
In separate reports last week, AM Best and Morgan Stanley analyzed P/C insurance industry expense ratios, with one reporting a 2.4-point drop over the past decade and the other projecting another ...
Five AI Trends Reshaping Insurance in 2026
Insurers are famously slow to sign on to emerging trends and technology. This cultural tendency to take the long view is often helpful, as actuarial science plays out ...
Why ‘Good Enough’ Is Killing Insurance: The Hidden Cost of Satisficing
Organizations routinely acknowledge crises, commission studies, launch initiatives — and change almost nothing. This pattern has a name.
