Exclusive Property/Casualty Insurance Industry Coronavirus Survey Results

Overview

Is your company extending work from home?  Are you planning events that rely upon attendance by the insurance industry? Does your job rely upon you having meaningful interactions with insurance professionals?  If so, these results are for you.

The responses to this survey of over 1,700 insurance professionals reflect:

• challenges, frustrations, and benefits of working from home
• expectations of and reluctance to returning to offices, travel and engagement in traditional business activities
• the outlook for the industry from the perspective of those working in it every day
• sentiments of policyholders they interact with

Wells Media Group conducted this coronavirus crisis survey of individuals in the property/casualty insurance industry from May 26 through June 12, 2020. The 1,714 unique respondents identified as employees of carrier/reinsurers (31%), agency/broker/MGA  (54%), vendors to the industry (10%) and other (5%).

This free download offers the responses of all 1,714 respondents to 35 questions in graphical format.

Interested in more detail? Click here to purchase access to these additional views:

Segmented by Agents/Brokers/MGA
All responses
CEO/President, Owner/Principal, C-Suite, Senior Vice President
Managers, Producers, Underwriters, Claim Adjusters, Customer Service, Actuary, Risk Manager, Other

Segmented by Carriers
All responses
CEO, C-suite, Senior Vice President
Managers, Producers, Underwriters, Claim Adjusters, Customer Service, Actuary, Risk Manager, Other

Segmented by Roles
CEO/President
Owner/Principal
C-Suite other than CEO
Senior Vice President
Manager
Producer
Underwriter
Claims Adjusters
Customer Service
Actuary
Risk Manager

Segmented by Geographic Region
East
West
Midwest
Southeast

Segmented by Company Size
Over 1,001 employees
201 to 1,000 employees
51 – 200 employees
50 or fewer employees

Other segmentation based upon a selection of responses
All respondents working at home 100% of the time
Households with an essential worker
Respondents concerned about getting laid off
Respondents feeling isolated
Respondents with inadequate office equipment and technology
Respondents who will not attend a conference for the next 6, 9 or 12 months
Respondents with ‘extreme’ concern about returning to the office

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